Lets Fly Travel

TERMS AND CONDITIONS

SMS Terms & Conditions

 

SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications:

If you have consented to receive text messages from Lets Fly Travel LLC], you may receive messages related to the following:

For Feedback

For Boarding Pass Printing

For Cheap Airline Fare Deals

For updating Flight Status

For Payment of Flight Ticket

For Transaction Authorisation etc

 

SMS reminders

Follow-up messages

Billing inquiries

Promotions or offers (if applicable)

Example: “Hello, this is a friendly reminder of your upcoming Trip to Miami on  Oct 2nd  at 09:00 AM from San Fransisco. Reply STOP to opt out of SMS messaging at any time.”

Message Frequency:

Message frequency may vary depending on the type of communication. For example, you may receive up to 10 SMS messages per week related to your upcoming travel to keep you updated.

Example:

“Message frequency may vary. You may receive up to 2 SMS messages per week regarding your Flight status.”

Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt-In Method:

You may opt-in to receive SMS messages from Lets Fly Travel LLC in the following ways:

 

Verbally, during a conversation

By submitting an online form

By filling out a paper form

Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

 

Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from our contact center

Additional Options:

 

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

Standard Messaging Disclosures:

 

Message and data rates may apply.

You can opt out at any time by texting “STOP.”

For assistance, text “HELP” or visit our [Privacy Policy] and [Terms and Conditions] pages.

IMPORTANT NOTE:

Most of the airline tickets are non-refundable and non-transferable. If you don’t receive an email with e-Ticket information, please contact us or call us on our Customer Support (as mentioned below) to get the E-Ticket. For more information, please visit our Term & Conditions and Privacy Policy pages.

NOTE : If it is a thirdparty credit card, you may receive a phone call and email from our customer service department asking to verify this transaction before the Ticket can be issued. A third-party credit card verification is mandatory if the Traveler is not the Card Holder.

All Airline Refunds/Future Credits are subject to each airline fare rules, policies and procedures Service fees will be converted in your local currency on the payment page.

Passenger types = Adult, child, senior, infant, student, military. Service fees on all changes, refunds, cancellations and future credits will be charged on a per passenger, per ticket basis.

IMPORTANT NOTE:

Most of the airline tickets are non-refundable and non-transferable. If you don’t receive an email with e-Ticket information, please contact us or call us on our Customer Support (as mentioned below) to get the E-Ticket. For more information, please visit our Term & Conditions and Privacy Policy pages.

NOTE : If it is a thirdparty credit card, you may receive a phone call and email from our customer service department asking to verify this transaction before the Ticket can be issued. A third-party credit card verification is mandatory if the Traveler is not the Card Holder.

All Airline Refunds/Future Credits are subject to each airline fare rules, policies and procedures Service fees will be converted in your local currency on the payment page.

Passenger types = Adult, child, senior, infant, student, military. Service fees on all changes, refunds, cancellations and future credits will be charged on a per passenger, per ticket basis.

Like our transaction service fees (booking fees), all post-ticketing service fees are non-refundable and are subject to change without notice. Our fees are in addition to any airline and/or other supplier imposed fees and charges.

Government imposed taxes and fees are subject to change. You will only be charged the final total amount displayed or quoted by our agent.

Like our transaction service fees (booking fees), all post-ticketing service fees are non-refundable and are subject to change without notice. Our fees are in addition to any airline and/or other supplier imposed fees and charges.

Government imposed taxes and fees are subject to change. You will only be charged the final total amount displayed or quoted by our agent.

1. Most of our airline tickets are non-refundable. Only available if our Travel Suppliers’ fare rules allow cancellation and refunds, and we have accepted your request for a refund, you are not a “no show” (most “no show” bookings are in-eligible for any waiver from suppliers for refund processing), and if we are able to secure waivers from suppliers to process this requested cancellation and refund.

2. Most of our airline tickets are non-refundable. Airline Refunds/Future credits are subject to airline fare rules, policies and procedures.

3. Special Services – All Special Services are on a request basis ONLY and are subject to each airline’s review and approval process along with their fare rules, policies and procedures. Special Service Fees will be charged upon the provision of the service(s) and will only be refunded if the request is denied by the airline.

Name Misspelling – Passengers name on their airline ticket does not match their passport or other universally accepted government ID
Visa/Passport – A Visa/Passport decline letter is normally required in order to process a request
Baggage – please retain all receipts and baggage tags
No- Show – Documentation advising why you were unable to make your scheduled departure will be required
Denied Boarding – Documentation as why you were denied boarding of your scheduled departure will be required
Duplicate Tickets – Copies of all tickets, reflecting exact same itineraries booked with us will be required in order to process a refund request
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